Kia'Ora! Welcome.
We couldn't help but be drawn into the story behind this water theme park with a huge volcano at its center. It begins with the native islanders who discovered Volcano Bay, the Waturi. As the legend goes, the Waturi traveled the ocean, searching for the Kunuku. This mythical fish guided the Waturi to Volcano Bay. Upon finding this island paradise, the Waturi made it their home — adding in all kinds of slides and experiences that used and celebrated water.
If the backstory is any indication, this isn't your typical water park. Universal calls Volcano Bay its "third gate," a water theme park. The powers that be have poured in the same level of detail, storytelling and immersion for Volcano Bay as they did with Universal's Islands of Adventure and Universal Studios Florida. Universal wants you to feel as though you've just discovered this island paradise and won't ever want to leave. There are thoughtful details that transcend the typical water park experience.
Families will especially appreciate the conveniences of family restrooms scattered around the park that include private, roll-in showers. There is also ample seating and umbrellas in the sand at most rides' end, multiple bathrooms and multiple life jacket locations. These seemingly little details make for a much more relaxing theme and water park experience. There is also TapuTapu. This free, wearable device allows guests to virtually queue and more (but you do have to give it back before you leave!).
Guests not staying on-site at an official hotel will park in the regular Universal Orlando Resort parking structure located at Universal CityWalk. While parking at Universal CityWalk is only free after 6 p.m., there are free shuttles from the Universal CityWalk parking garage to the Volcano Bay entrance. On-site hotel guests will have free bus transportation to Volcano Bay. Universal Orlando Resort hotel guests also have their own dedicated entrance to Volcano Bay at Universal's Cabana Bay Beach Resort and can walk from Universal's Aventura Hotel. To access the dedicated entrance from Cabana Bay, you will need to show your room key. All guests will go through security.
If you've got your swim trunks, we've got your discount tickets! Really. We're selling Universal's Volcano Bay tickets along with Universal Studios and Islands of Adventure. If you're not sure which ones to get, don't fret. We've put together a post on which Universal Orlando ticket is best for your family to take the guesswork out of your planning.
Aside from the amazing perk of being just a hop, skip and a jump away from the excitement, it makes a lot of sense to stay at a Universal Orlando Resort hotel. All on-site hotel guests will receive Early Park Admission to Volcano Bay, which is half an hour early admission before the park opens for the day. While guests staying at select Universal Orlando Resort hotels receive free Universal Express Unlimited passes for Universal's Islands of Adventure and Universal Studios Florida, this benefit is not extended to Universal's Volcano Bay.
If you want to stay at one of the hotels closest to Universal's Volcano Bay, check out Universal's Cabana Bay Beach Resort, Universal's Aventura Hotel or Loews Sapphire Falls Resort, although all of Universal's hotels are convenient distances from the parks and have free shuttles. You can opt to stay in one of the two towers at Cabana Bay, as they are closer to the water park. The Beachside Tower is the closest, and some of the rooms and family suites offer terrific views of the park. Speaking of family suites, these two towers have a limited number of two-bedroom, two-bathroom suites — perfect for the whole fam! (Save by booking your Universal Orlando hotel room with us!)
Krakatau Volcano
The centerpiece of Volcano Bay, Krakatau (kra-kuh-TAU), stands 200 feet above the park. It's the largest peak in Florida — when you climb all the way to the top, you may actually believe it! Frogs can joke too ;) Krakatau Volcano really is the most amazing element of the park. From the front, it is absolutely spectacular, with streaming waterfalls and a glimpse of the clear tube of its most death-defying slide, Ko'okiri Body Plunge. At night, it offers fiery lava effects.
The backside is open, with a series of stairs to its highest rides and a mass of tubes. The park's icon serves as the base for four different slides.
Wave Village
Wave Village is located at the base of Krakatau Volcano.
Rainforest Village
Nestled along the shores of a river, Rainforest Village offers guests spots for relaxation and exhilaration.
River Village
The colorful River Village offers fun for all ages, including the very youngest tadpoles.
Two common hassles found within water parks are carrying tubes and waiting in long lines —usually holding said tubes. Volcano Bay is trying to tackle those inconveniences by eliminating them. Its solution is TapuTapu — an interactive bracelet that you'll be given when you enter the park. TapuTapu is free and required to ride the slides. You'll give it back when you leave at the end of the day.
How does TapuTapu work on rides?
When you arrive at a ride, you'll see the current wait time. If you want to "get in line," just touch your TapuTapu on the totem pole. Then, head to the wave pool or lazy river, or grab a cocktail and a bite to eat. Your TapuTapu will alert you when it's time to ride. You can only reserve one ride at a time. If you find a shorter wait time at another ride, you can reserve it instead, but you'll lose your other virtual spot in line. Look out for rides that say “Ride Now.” You can hop right onto those rides without losing your spot in a virtual line for another attraction.
What else does TapuTapu do?
TapuTapu lets guests unlock interactive features in the park — shooting water cannons on riders or revealing images inside Krakatau's hidden caves. You can use TapuTapu at special photo spots around the park to automatically link your photos to your My Universal Photo account.
Guests also have the option to add a credit card to their TapuTapu for the ultimate, hands-free park experience. (Universal calls this TapTu Pay.) It's not required, but you can use it to pay for your locker, souvenirs or merchandise, food and drinks. I can't tell you how nice it is to be able to store your wallet safely in the locker and not have to retrieve it each time you need to make a purchase!
How to set up TapTu Pay
You can do this any time, but we recommend you do it before you head to the park.
If you set up an account, your card will be linked to your TapuTapu when you enter the park. At the end of the day, all of your personal information will be unlinked from it. If you happen to lose your TapuTapu, go to Guest Services. While you can have some peace of mind that someone would be unable to make purchases without your pin number, a team member can take extra precautions and disconnect the lost wristband from your account.
We've gathered our top tips and advice over the years that you can use to have a relaxing day at Volcano Bay!
The Waturi people must have really enjoyed the cuisine of the many islands they visited before landing at Volcano Bay! Their culinary discoveries serve as the inspiration for the tempting food and beverages available in the park. There are several locations serving island-inspired meals for the entire family. There is the usual theme park food fare, but there are also more unique options. Mobile ordering is also available at certain dining locations through the official Universal Orlando Resort app.
Premium Seating and Cabanas
For those of us more into shaded lounging than swimming, Volcano Bay has upgrades that offer more convenience and relaxation.
There is premium seating near the regular seating at the rides, lazy river and wave pool beaches. Premium seating includes a pair of padded loungers with an adjustable shade canopy and a built-in storage lockbox. You can enjoy the services of an area attendant who'll see to your food and drink orders. "We'll have another round of Vol's Fire Punch, please! Mommy Frog has found her happy place." They can also book your TapuTapu times without you having to reserve at the rides. The pricing for Volcano Bay premium seating fluctuates depending on the season. Call 1-877-489-8068 for reservations.
Go cabana or go home. Around the park, you can choose from one- or two-story cabanas that come with padded lounge chairs, a small refrigerator stocked with bottled water, complimentary fruit and snack basket, towel and locker service, plus concierge service with an exclusive food and drink menu delivered directly to the cabana and TapuTapu ride booking. Prices fluctuate depending on the season for single cabana units, which hold up to six people. They are available as upper-level cabanas with great views, ground-level cabanas for easy access or stand-alone cabanas with more privacy. Family suite cabanas, which hold up to 16 people, are large, private stand-alone cabanas. Call 1-877-801-9720 for pricing and reservations.
If you have tadpoles, you may want to consider the cabanas near Runamukka Reef or Puka Uli Lagoon. If you want a prime spot near Waturi Beach for all-day waves, we like the cabanas closest to the Waturi Marketplace.
Volcano Bay Universal Express
Water park visitors also have the option of purchasing Universal Express, which will be added to your TapuTapu. With the Express ticket, you can skip the virtual line at select attractions. You'll be directed to proceed to the boarding area rather than given a return time.
Lockers
Continuing in the quest to improve the water park experience, Universal is making it easier to store and get to your stuff. Lockers are located in different areas around the park, so you never have to be too far away.
Shopping
There are several shops that offer sunscreen, swimsuits, hats, sunglasses, swim diapers and cool Universal's Volcano Bay merch.
What are the Volcano Bay ride height and weight restrictions?
Height restrictions vary for each attraction, but here are the basics:
As for Volcano Bay weight restrictions, some rides — including the multiple-rider raft rides — have a weight limit. Most notably, Punga Racers has a 300-pound maximum limit. When you arrive at the top of the ride, a team member will have your party step into a square that discreetly weighs your group.
You can see height restrictions, plus a ton more information about each ride on our Universal's Volcano Bay rides page.
What are the Volcano Bay multiple-rider rides?
What are the depths of the pools and slides?
Depths vary according to attractions. Riders should assess their own ability to swim prior to boarding any slide or attraction. Riders can also review warning signs posted at the entrance to each ride prior to making a decision to ride. Strong swimming ability is required at both Ohyah and Ohno Drop Slides (pool depth is 10 feet), as well as the TeAwa Fearless River, which requires life jackets.
Is Volcano Bay accessible for guests with disabilities?
Wheelchair accessibility is available at Maku and Puihi Round Raft Rides, as well as Krakatau Aqua Coaster via elevator access. Guests using wheelchairs may also transfer from their wheelchair to Kopiko Wai Winding River, TeAwa Fearless River, Puka Uli Leisure Pool, The Reef Leisure Pool and Waturi Beach Wave Pool. Guests must meet all ridership requirements, which means maintaining a proper riding experience throughout the attraction experience (here is more accessibility information from Universal's site).
Are there showers at Volcano Bay?
Guests will find restrooms, showers and lockers scattered around the park for their convenience. Additionally, there are family restrooms around the park that offer more privacy, roll-in access and a shower.
Can I wear shoes on the slides?
Flip flops, sandals and water shoes are allowed on some of the slides. We removed them before riding Maku Puihi, Ohno and Ika Moana. Slides that do not allow shoes have places to store them near the ride's entrance before you head up to the slide.
Are GoPros allowed on the rides?
No. Unfortunately, Tad has not been able to bring his GoPro onto the rides since the park's opening. However, GoPros are allowed in the wave pool and the lazy rivers.
Is Universal's Volcano Bay open year-round?
Typically, yes! You can experience it during the hot summer months and the cool winter days. Virtually all of the pools and Orlando water parks are heated during cooler times. Occasionally, the Orlando water parks close because of exceptionally cold days in the winter months, but they are few and far between.
Should I see Volcano Bay over another Orlando area water park?
If you're already planning a trip to Universal Orlando, we think it's definitely worth adding an additional day to experience Volcano Bay. It's also easy to add in a few hours here or there to your existing trip with the park-to-park tickets.
We hope you've learned everything you need to know before you head to Universal's Volcano Bay! If you still have questions, drop us a line in the comments below!
Related: Why Stay at a Universal Orlando Hotel
Keep hopping!
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