Friday, 11 March 2011

How To Lose A Client

So last week I blogged about PRs dumping difficult clients, but what happens when the client wants to dump YOU? Ouch... yup, we've all been there. It hurts. Sometimes it's your fault, and sometimes it's not. I spoke to people on both sides of the fence: PRs who've lost clients and clients who've dumped PRs, to come up with a core list of the reasons why.

Friday, 4 March 2011

When To Dump A Client

Everyone always says it's just as hard to be the dumper as it is the dumpee, but clearly those people have never had their heart broken into a billion pieces. No seriously...dumping anyone - be it partner, employee or client - is hard. And sometimes it's pure, unadulterated relief.

Have you ever had to dump a client? Have you wanted to but didn't have the balls? Would you love to pick up the phone RIGHT NOW to a client who is making you tear your hair out and say SEE YA before popping a cork to celebrate? Here are some stories from PRs who've done just that, and the various kinds of dumpings.